We are dedicated to delivering your emotional sentiments with the utmost care, ensuring that each arrangement is fresh, beautiful, and arrives on time. Due to the natural variability of flowers, as well as seasonal and regional availability, substitutions may occasionally be necessary. Rest assured, any substitutions will be of equal or greater value, and we will make every effort to preserve the overall design, including the shape, size, style, and color combinations of the arrangement. In the case of single-variety arrangements, the specific variety will take precedence over color to maintain the intended look and feel. Thank you in advance for understanding that flowers are a natural product and may vary slightly in appearance.